Terms & Conditions

Last updated: 2 May 2026

1. General

By accessing or purchasing from HomeSoft, you agree to be bound by these Terms & Conditions. These terms apply to all users of the website.

2. Products & Availability

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • We make every effort to display products accurately, but colours and images may vary depending on your device.

3. Pricing

  • All prices are listed in South African Rand (ZAR).
  • We reserve the right to change pricing at any time without prior notice.
  • Errors in pricing may result in order cancellation and refund.

4. Orders & Payment

  • Orders are only confirmed once payment is received in full.
  • We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.

5. Shipping & Delivery

  • Delivery timeframes are 2 – 7 business days.
  • Delays caused by couriers, customs, or external factors are beyond our control.
  • Risk in the goods passes to you upon delivery.

6. Returns & Refunds

Returns are governed by our Refund Policy in accordance with the Consumer Protection Act.

7. Use of Products

  • Products must be used for their intended purpose.
  • HomeSoft is not liable for damage caused by misuse or improper handling.

8. Limitation of Liability

To the maximum extent permitted by law, HomeSoft shall not be liable for:

  • Indirect or consequential damages
  • Loss of income or profits
  • Damages arising from use or inability to use the product

Nothing in this clause limits your rights under South African law.

9. Intellectual Property

All content on this website (images, branding, text) belongs to HomeSoft and may not be used without permission.

10. Governing Law

These Terms are governed by the laws of South Africa.